down you go

Whether you’re after a website refresh, a reskin or a rebuild, we’re not just going to apply your branding and call it a day. That’s so 2015.

Everyone and their mother (and their mother) browses online these days. From ecommerce to brochure sites, there’s no shortage of brands vying for our attention.

But what makes a customer choose one or the other? It doesn’t just come down to price or product features. Experience plays a big part in their decision making.

We want to give your customers an experience that’s different from your competitors. They’re crying out for something new (if you listen closely you can hear them). Adding a splash (or bucket load) of creative flair to your website is just one way we like to do that.

our creative process

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  • Chloe

    Chloe Social Media Specialist

  • Ettie

    Ettie Paid Advertising Manager

  • Hayley

    Hayley SEO Manager

  • Sammy-Jo

    Sammy-Jo Senior Marketing Manager

  • Charlotte W

    Charlotte W Digital Content Strategy Manager

  • Nick

    Nick Video & Photography Specialist

  • Tori

    Tori Social & Email Specialist

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project team

Coffee Direct

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  • Sammy-Jo

    Sammy-Jo Senior Marketing Manager

  • Nick

    Nick Video & Photography Specialist

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project team

Ramco Cars

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  • John

    John Web Developer

  • Dave

    Dave Senior Graphic Designer

  • Liv

    Liv Digital Account Manager

  • Ben SC

    Ben SC Paid Advertising Specialist

  • Tori

    Tori Social & Email Specialist

  • Birju

    Birju SEO Specialist

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project team

LilaConnect

Our creative
web design
process

Our process ensures success from the off. We don’t just dive straight into the visuals, a website is so much more than that.

We want to understand your goals and ambitions so that we can design a solution that gets you there, (and you don’t need a redo every 3 years) that not only works for your customers but leaves them with an experience they can’t quite forget.

Discove
ry

We love a workshop.

First up is our discovery phase. A tailored approach, depending on requirements, where we gather as much information as possible. We document your technical and functional requirements, audit any existing solutions to ascertain what’s working and what isn’t, review competitors (so we’ve got a benchmark to exceed), and begin to explore the creative direction.

activities

  • Workshop
  • Technical specification
  • Brand Audit
  • SEO Audit
  • Competitor Analysis

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Wirefram
ing

A little bit like a blueprint.

We wireframe the core page templates to ensure content is structured to maximise SEO, the user journey is defined and signposted throughout the site, and any intended animation, visual assets, and functionality are documented. Wireframes are designed mobile first, and provided in both mobile and desktop orientation to ensure a fully responsive solution.

activities

  • Site Structure
  • Wireframes
  • User Journey

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Design
ing

Bringing our ideas to life.

Now we bring the wireframes to life. This often involves applying your preexisting branding to the wires to create a series of high-fidelity mock ups so you can get an accurate view of how the finished website will look, and in some cases, an animated mock up to demonstrate dynamic functionality.

activities

  • High fidelity mockups
  • Animated concept
  • Responsive Design

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Developm
ent

All services under one roof.

The next step in your project is creative website development. And guess what, we do that too! Our teams of designers and developers are experienced in bringing creative projects to life, and navigating the complexities of integrating creative web design with a CMS like WordPress or Joomla.

activities

  • Wordpress
  • Joomla
  • Cyber Security
  • Quality Assurance
  • Custom Development
  • Animation

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A design team
with a very
particular
set of skills

not your average design team.

Yes we’ve got graphic designers, web designers, and digital designers, but our team also specialise in UX design principles, front end development, and accessibility compliance standards to name a few. Ok we’ll stop showing off now, but seriously, you should see our CV.

Our point is, having a multifaceted team working on your project means our approach is considered from every angle. From user experience to implementation, you can be confident in the success of every phase of your project, whether we hand over to your in-house team of developers, or you decide to stick with us for the creative implementation.

Rachel Creative Design Lead

10 years experience

addicted to chocolate

Issy Junior Web Designer

work with us

Euan Senior Digital Designer

Type enthusiast

a true scotsman

Joe Creative Design Team Lead

UX extraordinaire

not your average Joe

Jules Web Designer

One Creative
Web Design
please…

Complete the form below and Rachel will be in touch.

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[email protected]

0330 1078 101

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Frequently Asked Questions

Answering Life's Biggest Questions.

What does creative web design involve?

Creative web design is all about using elevation to create a lasting user experience. These days, every website looks and feels the same. Consumers have more and more choice available to them so any opportunity to stand out from the crowd should be harnessed. Creative web design takes a functional user experience and elevates it to a memorable one, sparking interest and intrigue and leaving your brand at the forefront of their mind.

Rachel

written by Rachel, Creative Design Lead

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What are your typical timelines?

This varies depending on your requirements. As a creative website design agency, we’ve got experience working on projects both large and small. We’ve met tight turnarounds in the space of a week or two, and worked on projects with multiple iterations that spanned months. It all depends on what you need us to create.

Joe

written by Joe, Creative Design Team Lead

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Do you need content and assets up front?

No, not straight away. It helps to have access to an asset library during the initial discovery phase, along with any brand guidelines, and an understanding of preexisting content, but don’t sweat if you don’t have either. We have content writers and an in-house photographer who can help support the project and ensure a high quality and SEO compliant (particularly important when it comes to content) final product.

Joe

written by Joe, Creative Design Team Lead

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Are we involved in the process at each step?

Yes. We always want to make sure that our clients feel included and involved in every step of the creative design process. Your project will have a lead designer assigned, and you’ll have weekly check-ins with them and the rest of the team, depending on how many designers are working on your project, to touch base and get regular updates. This gives us the opportunity to share our work regularly, collect feedback, and keep the project on track. Working collaboratively is key!

Jules

written by Jules, Web Designer

another question? whatsapp us

How do you ensure the quality of the final web design?

Because we’re multitalented! Not only are our designers skilled creatively, they also have the technical knowledge of creative website development and SEO best practice, not to mention we have an entire digital team at our fingertips, to ensure that the web page designs that we create not only look amazing but are functional and support your business goals. There’s literally no point in designing a page that won’t perform so we make functionality our priority at the beginning of our project process.

Rachel

written by Rachel, Creative Design Lead

another question? whatsapp us